The second-hand marketplace Members Express Frustration Regarding Size Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
The platform has recommended to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Modifications
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, the platform withdrew an update regarding delivery choices following member complaints.
